2023 年企业对企业营销格局:洞察、趋势和战略

在动态商业环境中使用 Clearbit 数据解码 B2B 营销的未来

2023 年给各行各业的企业带来了一系列前所未有的挑战。一项惊人的数据显示,迄今为止,已有 630 家公司启动了裁员计划,影响员工超过 18.5 万人。这些决定的连锁反应波及各个部门,其中 B2B 营销团队感受到了巨大的压力。随着形势趋紧,这些团队现在不得不在人手减少、预算缩减、目标不断攀升的情况下制定战略和开展营销活动。

这些变化影响深远。B2B 营销团队的结构、工具和动力不仅仅是内部战略问题,而且对于维持业务增长和保持竞争力至关重要。但要真正了解 2023 年的 B2B 营销状况,数据仍然是我们最可靠的指南针。

在深入探讨趋势和发现之前,我们有必要了解指导此次探索的数据的可靠性。这里介绍的见解是 2023 年 1 月进行的全面分析的结果。Clearbit 的专有数据库是此次研究的基础,它梳理了来自北美 54,000 多家 B2B 公司的 90 多万个营销职位联系人。这种数据驱动的方法为当前的 B2B 市场营销格局提供了一个无与伦比的快照,既可以进行广泛的概述,也可以进行详细的研究。您可以在这里查看 clearbit 报告。

*注:如上所述,虽然我们与欧盟公司以及希望打入欧盟市场的公司有大量合作,但这些数据是从北美组织收集的。

主要结论

Clearbit 报告揭示了 B2B 实体采用技术的明显趋势:

市场营销部的规模和组成

  • 平均而言,B2B 营销部门约占公司员工总数的 5%。
  • 在顶级的 B2B 营销职位中,大多数仍然是综合型职位。然而,有三个职位因其专业性而脱颖而出: 产品营销经理、数字营销经理和产品营销总监。

洞察力驱动的工具采用

    • 在数据驱动决策的竞争中,一半以上的 B2B 营销团队甚至在年收入达到一百万之前就采用了生产力和分析工具。
    • 随着企业的发展,它们对技术的依赖也变得显而易见。当市场营销部门拥有五名成员时,超过四分之一的部门配备了一整套工具:从广告和分析到内容管理、客户关系管理、市场营销自动化和生产力。

     

    B2B 领域的内容管理系统(CMS)

    • Startups and smaller firms heavily favor CMS tools. About 40% of single-member marketing teams use a CMS, indicating an immediate focus on establishing an online presence and content dissemination.
    • As B2B companies grow, there’s a marked shift towards specialized tools. The report shows a noticeable rise in CRM platform adoption once firms hit the $1M estimated ARR threshold.
    • This isn’t to say CMS usage declines with growth. Instead, businesses may integrate their CMS with other tools or upgrade to more encompassing systems to match their expanding operational demands.

    Tech Stack Evolution

      • The progression of tool adoption aligns closely with company growth. CRM adoption, for instance, witnesses a spike after the $1M annual revenue mark, and yet another surge past the $10M mark.
      • While the importance of video content has been frequently touted, over 50% of B2B marketing teams are yet to fully integrate video and image tools into their repertoire.

    Role of Seniority and Experience

      • Directorial roles within marketing make up about 20% of positions in companies boasting over $1M in estimated annual recurring revenue (ARR).
      • Experience is undeniably valuable, especially for companies eyeing the billion-dollar valuation mark. For companies with a workforce between 50 and 1,000 employees, marketing leadership (those with director-level roles and above) remains strong, never dropping below a third of the total marketing team.

    The Structure of B2B Marketing Teams in 2023

    Size Matters, but not always

      • The size of the marketing team isn’t always a direct reflection of its efficiency or effectiveness. While B2B marketing departments, on average, make up 5% of a company’s total workforce, there’s more to the equation. Factors like the company’s specific goals, the allocated marketing budget, and the targeted revenue can greatly influence the optimal team size.
      • As we delve into the average B2B marketing team size based on estimated annual recurring revenue, a correlation emerges. The size tends to expand in tandem with rising revenue.

    Roles Within the B2B Marketing Landscape

      • The sphere of B2B marketing in 2023 is populated with a mix of generalists and specialists. Seven out of the ten predominant roles are those of marketing generalists. Interestingly, amidst these broad roles, product marketing carves out a niche for itself, indicating its growing significance in the B2B sector.
      • The topmost role in companies with revenue between $50M and $500M is the Product Marketing Manager. It’s worth noting that less than 12% of product marketing is driven by individual contributors or consultants. The emphasis here is on seasoned in-house expertise. As a testament to this, a significant 30.5% of product marketers occupy director-level positions or even higher.
      • As companies scale beyond the $250M revenue mark, there’s a visible shift towards roles that demand higher seniority or specialization. Some of these roles include Engagement Manager, Content Marketing Manager, and Technical Marketing Manager.

    Balancing Generalists and Specialists in the Age of Data and Automation

      • When B2B marketing teams mature, the interplay between specialists and generalists becomes paramount. The specialists often encompass areas such as marketing operations, product marketing, sales enablement, and content marketing.

    The Technology Powering B2B Marketing in 2023

    Tools Leading the Charge

    • 2023 has witnessed a clear inclination towards tools that provide actionable insights. Productivity solutions like Slack and Trello, along with analytics platforms such as Google Analytics, stand out as the top preferences, irrespective of a company’s growth stage.
    • As businesses transition through growth milestones, a growing emphasis is observed on Customer Relationship Management (CRM) platforms such as Salesforce and HubSpot. The integration of CRM systems tends to intensify as firms cross the $1M estimated ARR mark, underlining their pivotal role in managing customer interactions.

    Emerging Priorities for Start-ups and SMEs

      • In the context of burgeoning businesses, Content Management Systems (CMS) like WordPress or Drupal frequently precede the adoption of CRM tools. An interesting datum indicates that 40% of compact marketing teams (often single-person teams) prioritize a CMS, with a further 44.25% of companies incorporating CMS solutions before reaching an annual revenue of $1M.

     

      • As businesses flourish, the impetus shifts towards lead generation technologies. Marketing automation tools (e.g., Eloqua and Pardot) and advertising platforms (e.g., Google Ads and LinkedIn Advertising) mirror this trend, their usage surging in tandem with company growth.

    Spotlight on Multimedia Tools

      • Despite the growing clamor for enriched media content in marketing campaigns, over 50% of B2B marketing teams haven’t fully embraced video and image tools by 2023. Platforms like Wistia (for video hosting) and Canva (for graphic design) observe their peak adoption among enterprises with 1,000 employees or those operating within the $250M – $500M estimated ARR bracket.

    SaaS Adoption and Expenditure

    • The adoption and expenditure trends on Software as a Service (SaaS) tools offer intriguing insights. Data from the 2023 SaaS Management Index by Zylo divulges that companies with under 500 employees deploy an average of 172 applications. This number escalates to 255 for firms with a workforce between 500 to 2,500. Giants exceeding 10,000 employees utilize a staggering 664 applications across various functions.
      • Notably, while there’s a downtrend in SaaS expenditure across numerous categories, spending on Lead Generation applications witnesses an impressive surge of 54.9%.

    Wrapping Up: The Road Ahead for B2B Marketing

    As we approach the mid-year mark of 2023, the B2B marketing landscape is in a state of dynamic flux. Drawing from the trends and data highlighted, the business environment faces a delicate balance between evolving consumer expectations, technological shifts, and ever-changing economic landscapes. Successfully navigating these demands hinges upon having a meticulously crafted marketing strategy that addresses the unique challenges and opportunities inherent to the B2B sector.

    A recurrent theme from the analysis is the delicate balance between generalists and specialists in the marketing realm. As marketing teams mature, it becomes evident that a blend of broad skill sets and niche expertise is crucial for driving maximum value. Key roles, such as marketing operations, sales enablement, content marketing, and product marketing, have come to the fore as being vital in this equation.

    Leadership dynamics in B2B marketing have also evolved. Experience has emerged as a critical factor, especially for companies with aspirations of scaling to lofty heights. Interestingly, the nexus between marketing and sales roles, with an emphasis on tangible outcomes like revenue generation and pipeline growth, is increasingly seen as a pathway to leadership positions within the B2B marketing space.

    The technological landscape in 2023 is deeply intertwined with B2B marketing’s future trajectory. The integration and optimization of diverse technology platforms play a pivotal role in bridging various organizational gaps. Tools and systems that facilitate building efficient martech stacks have become more than just trends; they are now fundamental building blocks for contemporary B2B marketing, offering adaptability and agility in a volatile market.

    The insights and statistical data presented in this report, based on Clearbit’s comprehensive dataset, offer a roadmap for businesses shaping their B2B marketing strategies for the future. The overarching message is unequivocal: the route to success in B2B marketing necessitates a keen understanding of one’s core audience, alignment with overarching organizational objectives, and the consistent delivery of value through resonant and impactful marketing initiatives. See the clearbit report yourself here.